Balloon & Party Home PageAbout The Ballon & Party ShopContact The Balloon & Party ShopBalloon DecoratingFeedbackGalleryLinksTerms & ConditionsCheckout
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Latex Balloons
Foil Balloons
Balloon Accessories
Helium Gas
Party Banners
Party Games
Table Centrepieces
Invitations
Party Tableware
Party Accessories
Party Boxes & Bags
Pre-Filled Party Bags
Party Favours
Party Decorations
Confetti & Glitter
Pinatas
Pinatas
Fancy Dress
Balloon Races
Balloon Printing
Ribbons, Bows & Tissue
Teddy Bears
Time Capsuales
Balloon in a Box Gifts
Gift in a Balloon Gifts
Balloon in a Box Gifts
Personalised Balloons
New Year
Burns night
Chinese New Year
Valentines Day
St David's Day
St Patrick's Day
Mother's Day
Easter
St George's Day
Father's Day
Halloween
Christmas
We use the very best balloons


We are the UK's newest Balloon and Party Shop. We have recently taken over the business and are currently in the process of expanding our range or products and services available to you.
You can order everything shown on the website and if there is something that you require that is not shown then please contact us and we will endevour to source it for you.
As we expand we will be adding new products and services daily so please come back and visit us soon.
We look forward to making your event a "Special Event"

Jenny and Paul
(Balloon and Party Shop)

Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa, Mastercard, Switch and Delta using a Paypal Secure Server so that you can be confident that your details will be collected safely.
Other payment options on checkout are: Cheque by post (we will notify you when we receive your cheque, allow 5 days after this to clear payment). Use the 'cheque' option if sending Postal Orders, these do not need time to clear. Please make cheques payable to "Balloon and Party Shop". Please do not send cash as we can not be held responsible for non receipt of cash by post.
Shipping And Handling We are not 'vat' registered so the price displayed is all you pay.

We can usually offer same day / evening / weekend delivery to local shoppers (within 15 miles of Hanwell (West London). Please call or mail to request a specific time and date.

If you are ordering more than one Balloon Gift and would like them to be delivered to different addresses you should place a seperate order for each delivery.
Delivery Schedule 'Bear in a Balloon' Gifts - we want your Bear in a Balloon gifts to arrive with maximum 'shelf life'. We therefore only accept orders within the UK and we ship using 'Guaranteed Next Day Delivery' services WEEK DAYS ONLY (weekend delivery available on local orders).

Most other items will be despatched for 24 or 48 hour delivery, however some items, such as those containing fresh flowers, take a little longer to put together. Click on 'Delivery Information' within an item description if available for any special instructions.

Gift Items can be sent directly to the intended recipient. You will be asked if you want to specify those details whilst 'checking out' of the store.

If you wish to order gifts in advance to be sent on a specific date, please use the 'Delivery Date Required' option where available. Please remember that we can only guarantee delivery on WEEK DAYS (except for local orders).
Back Orders If your item is not in stock, call us or email us to find out when the item will next be available. Special orders for goods not shown within the online store can be taken by phone, ie any special gift you have that you would like to deliver or send to us to include in a 'Gift in a balloon', or a personalised Balloon bouquet with a loved one's name included in alphabet balloons - anything else you can think of that's up our street but not on our site, give us a call and we'll do our best!
Tax Charges We are a small family run business and we are not VAT registered. The price displayed is all you pay.
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only held by the secure payment provider. We never see your credit card details. They are not held in clear text on any web site.
Guarantee All items are packed and sent with care. Customers should report any damage or breakages within 7 days of receipt of goods. We will always obtain proof of delivery and do our best to send your goods within the time specified - any delay by Royal Mail or any other delivery company is beyond our control.
Reaching Us You can reach us in the following ways,

Telephone - 020 8357 6314

Email - info@balloonandpartyshop.co.uk

Post - Balloon and Party Shop
39 Cuckoo Avenue
Hanwell
London
W7 1BW
Privacy Policy Balloon and Party Shop may, on occasion, collect personal information on this site. The information gathered is that given when users purchase items, submit articles or other information.
Balloon and Party Shop takes the privacy of people who come to this site very seriously.

Here is our privacy pledge:
1. We will not send you unsolicited messages unless you request to be added to one of our mailing lists.
2. Balloon and Party Shop partners will not send you unsolicited email messages unless you explicitly request that our partners may use your address.
3. Balloon and Party Shop will not provide any of your personal information to our partners, unless you request to make that information available to them.
In other words, if you provide us with information about yourself, we'll only use that information for things that you ask for. When you provide us with an email address when you order something, we'll only use that email address for communicating information about your order to you.
Returns Policy Other Terms & Conditions
1. Balloonandpartyshop.co.uk can not be held responsible for incorrect information supplied by the customer.
2. Claims for balloons that are delivered damaged must be reported within 7 days of delivery date.
3. By virtue of the Distance Selling Regulations once the goods have been dispatched we are exempt from giving cancellation rights as the goods we are providing are perishable.
4. We reserve the right to substitute your balloon with a similar choice if your chosen balloon is out of stock. Where time allows before dispatch we will contact you to give you the option of canceling the order or accepting the substituted goods.
5. Any free gifts offered, ie 'Free chocolates with any Balloon in a Box', are given whilst stocks last. We reserve the right to substitute your free gift with a similar choice.
6. The average flying time for a helium filled foil balloon is 6-8 days, and in many cases longer, customers should note that Royal Mail may store parcels in cold temperatures causing helium to deflate, however when placed back into a warm environment the helium rapidly expands again.
7. Once the delivery has been signed for at the given address it is no longer the responsibility of balloonandpartyshop.co.uk. Refunds can not be given if the balloon is not passed on to the named recipient.
9. By submission of the order the customer accepts these terms and conditions and authorizes balloonandpartyshop.co.uk to take payment for products selected through our Payment Service Provider.


Nothing contained within these terms affects your statutory rights as a consumer.

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